Support manager

Kyiv
Part-time

Job description

  • Respond to customer queries through various communication channels (phone, email, chat)
  • Explain information about our products and services to customers
  • Assist in solving technical, administrative or other issues
  • Record and update information in the company's systems
  • Collaborate with other departments to improve processes and customer experience

Requirements

  • Experience in customer service or support will be an advantage
  • Ability to communicate clearly and concisely, both verbally and in writing
  • High stress tolerance and willingness to solve problems quickly
  • Skills in working with CRM systems and databases will be an added advantage

Salary

Fixed rate (from $1,000) + bonuses for meeting the sales plan.

About us

  • We value professionalism, teamwork and a commitment to continuous development. By joining us, you will have the opportunity to work in a dynamic environment, implement your ideas and influence business development.

Our blog